PARTYVERSE TERMS OF USE

These Terms of Use (the “Terms”) govern access to and use of the PartyVerse mobile application, website, APIs, and all related products and services (collectively, the “Platform”). The Platform is owned and operated by PlanAParty Global Limited, a company incorporated under the laws of the Federal Republic of Nigeria (“PartyVerse”, “we”, “us”, or “our”). PartyVerse is a proprietary technology product of PlanAParty Global Limited.

By accessing or using the Platform, creating an account, or conducting any transaction, you confirm that you have read, understood, and agreed to be legally bound by these Terms, our Privacy Policy, and any additional policies referenced on the Platform.

1. ABOUT PARTYVERSE

1.1 Platform Overview

PartyVerse is an all-in-one, technology-enabled event planning, coordination, and commerce platform. It enables users to digitally plan, organise, promote, fund, ticket, manage, and memorialise events by providing tools for event creation and management, guest invitations and RSVPs, ticketing, budgeting and contributions, digital wallets (“PartyBank”), vendor discovery and booking, messaging, collaboration, and content sharing.

1.2 Role of PartyVerse

PartyVerse operates strictly as a technology intermediary. We do not organise, host, supervise, or control events; does not provide vendor, venue, or rental services; is not a bank, payment institution, escrow agent, or trustee; and does not guarantee event outcomes, attendance, vendor performance, or financial success. All events, services, and transactions are the sole responsibility of the relevant users.

1.3 Scope of Services

We facilitate interactions and transactions between users and may add, modify, suspend, or discontinue any feature or service at any time, including ticketing, vendor marketplaces, wallets, rentals, or promotional tools.

2. AGREEMENT TO THESE TERMS

2.1 Binding Agreement

These Terms of Use (“Terms”) constitute a legally binding agreement between you (“User”, “you”, or “your”) and PartyVerse (“PartyVerse”, “we”, “us”, or “our”), governing your access to and use of the platform, including all related websites, mobile applications, features, content, and services (collectively, the “Platform”).

By accessing, registering on, or using the Platform in any manner, you acknowledge that you have read, understood, and agreed to be bound by these Terms, as well as any additional policies referenced herein, including our Privacy/Data Policy.

If you do not agree to these Terms, you must not access or use the Platform.

2.2 Eligibility to Use the Platform

Where the Platform is accessed or used on behalf of an Organisation, you represent, that you have the authority to bind such Organisation to these Terms, and references to “you” shall include both you and that Organisation.

We reserve the right to refuse access, suspend, or terminate accounts where eligibility requirements are not met or where false or misleading information is provided.

2.3 Changes to the Terms

We may, at our sole discretion, modify, update, or replace these Terms from time to time to reflect changes in law, technology, or the operation of the Platform.

Where material changes are made, we will make reasonable efforts to notify users through the Platform or other appropriate means. Continued use of the Platform after such changes take effect constitutes acceptance of the revised Terms.

If you do not agree to the updated Terms, you must discontinue use of the Platform.

3. DEFINITIONS & INTERPRETATION

3.1 Key Definitions

"Attendee (Guest)"means a user invited to or attending an event. Attendees respond via RSVP and may purchase or use tickets. They can also contribute funds (if invited) and participate in event activities.

"Chargeback"means a reversal of a payment initiated by the user’s bank or card issuer when the user disputes a transaction. A chargeback returns money to the payer and debits the recipient, effectively undoing the payment.

"Contribution/Contributor"means monetary gift or payment made by a user toward an event’s budget (for example, a shared gift or pooled funds). A Contributor is any user who gives money to an event’s PartyVerse Account when invited by the Organiser.

"Co-Planner"means a user authorised by an Event Organiser to assist in planning and managing an event on the Platform, acting within permissions granted by the Organiser.

"Customer/Attendee"means a user who RSVPs, purchases tickets, contributes funds, or attends an event.

"Event"means any celebration or gathering created on PartyVerse by an Organiser, including all relevant details (date, location, description, etc.). Events can be public or private and may include tickets, guest lists, and schedules.

"Event Organiser/Planner"means any individual or entity that creates or manages an event.

"Party Bank"means a digital wallet linked to a user’s PartyVerse profile that holds funds for events. Organisers and participants use it to collect contributions, track event budgets, and make payments without platform fees.

"Payment"means the transfer of funds between users on PartyVerse (e.g., ticket sales, vendor fees, or contributions). Payments are processed via the PartyVerse Account, often in collaboration with integrated banking.

"Platform Fees"means service or convenience fees charged by PartyVerse.

"RSVP"means a Guest’s response to an event invitation indicating whether they will attend. PartyVerse tracks RSVPs to update the guest list and attendance count.

"Ticket"means a digital or electronic pass issued through the Platform that entitles a Customer or Attendee to access a specific event, subject to the Organiser’s event rules.

"Ticketing Fee"means the amount paid by a Customer or Attendee for the purchase of a Ticket granting access to an event, exclusive of any platform, service, or payment processing fees.

"Transaction"means any payment, contribution, ticket purchase, vendor payment, refund, chargeback, or settlement.

"Vendor"means an independent third-party offering goods or services for events.

4. USER ACCOUNTS

4.1 Account Creation & Verification

To access certain features, users must create an account and provide accurate, current, and complete information. PartyVerse may require verification or KYC information to comply with applicable laws and payment-provider requirements.

4.2 Account Types & Permissions

The Platform provides different interfaces and permissions for Attendees, Organisers, Planners, and Vendors. Organisers may invite planners or collaborators, assign and revoke permissions, and control access levels. Notwithstanding any delegation, the Organiser remains fully responsible for all actions carried out on their behalf.

4.3 Account Security & Responsibility

Users are responsible for maintaining the confidentiality of their access credentials and for all activities conducted under their account. Any suspected unauthorised access or breach must be reported to PartyVerse within 24 hours.

4.4 Suspension or Restriction of Accounts

PartyVerse reserves the right to suspend, restrict, or deactivate any account for breach of these Terms, fraud, legal non-compliance, or risk management reasons.

5. PARTYVERSE RULES & RESPONSIBILITIES

5.1 Organiser Responsibilities

Event Organisers are solely responsible for events created on the Platform. Without limiting the foregoing, Organisers are responsible for:

• i. ensuring that events are lawful and comply with all applicable laws, regulations, and venue requirements;
• ii. providing accurate, complete, and up-to-date event information;
• iii. obtaining all necessary permits, licences, consents, and insurances;
• iv. managing pricing, refunds, cancellations, and communications with Customers or Attendees; and
• v. honouring all obligations owed to Vendors, Co-Planners, and Attendees.

5.2 Planner Responsibilities

Planners and Co-Planners are users authorised by an Organiser to assist with planning and managing an event. Planners and Co-Planners:

• a. may perform only those actions expressly permitted by the Organiser through the Platform;
• b. must act in good faith, with reasonable care, and in the best interests of the Organiser and the event;
• c. must not exceed, misuse, or abuse the permissions granted to them; and
• d. acknowledge that any action taken by them within the scope of granted permissions shall be deemed to have been taken by the Organiser.

The Organiser remains fully responsible and liable for all acts and omissions of Planners and Co-Planners carried out on the Platform.

5.3 Vendor Responsibilities

Vendors are independent third-party service providers and are not employees, agents, or partners of PartyVerse. Vendors are solely responsible for:

• a. the accuracy, completeness, and legality of information provided in their profiles, listings, quotations, and communications;
• b. delivering goods or services strictly in accordance with the agreed scope, quality, timelines, and specifications;
• c. complying with all applicable laws, regulations, professional standards, and tax obligations;
• d. maintaining any required licences, permits, or certifications relevant to their services;
• e. handling customer complaints, disputes, refunds, and service-related issues directly with Organisers or Customers; and
• f. any loss, damage, injury, or liability arising from their services.

We do not supervise, control, or guarantee Vendor performance.

5.4 Customer / Attendee Responsibilities

Customers and Attendees are responsible for:

• a. providing accurate and complete information when RSVPing, purchasing tickets, or making payments;
• b. complying with event rules, ticket terms, venue policies, safety requirements, and applicable laws;
• c. conducting themselves in a lawful, respectful, and non-disruptive manner before, during, and after events; and
• d. understanding that attendance at events is at their own risk, subject to the Organiser’s obligations under applicable law.

5.5 Prohibited Activities

Users must not use the Platform to:

• a. create, promote, host, or participate in events or services that are illegal, fraudulent, misleading, harmful, discriminatory, or otherwise unlawful;
• b. violate the rules, restrictions, or acceptable-use requirements of PartyVerse’s payment processors or financial partners;
• c. misrepresent events, services, pricing, refund policies, or identities;
• d. engage in money laundering, terrorist financing, fraud, chargeback abuse, or other financial crimes;
• e. infringe or misappropriate the intellectual property, privacy, publicity, or other rights of any third party; or
• f. use the Platform in a manner that exposes PartyVerse, its users, or its partners to legal, regulatory, financial, or reputational risk.

PartyVerse reserves the right to investigate and take appropriate action, including suspension or termination of accounts, where prohibited activities are suspected or identified.

6. EVENTS, SERVICES & LISTINGS

6.1 Creating Events and Listings

Organisers and Vendors may create events, service offerings, or listings on the Platform in accordance with the permissions applicable to their account type. All events and listings must be created using the tools and formats provided by PartyVerse and must comply with these Terms and all applicable laws. We reserve the right to review, reject, suspend, or remove any event or listing that violates these Terms or presents legal, regulatory, payment, or reputational risk.

6.2 Accuracy of Information

Users are solely responsible for the accuracy, completeness, and legality of all information provided in connection with an event or listing, including descriptions, dates, locations, pricing, ticketing fees, availability, images, and policies. PartyVerse does not verify event or listing information and makes no representations or warranties as to its accuracy. Any loss or dispute arising from inaccurate or misleading information shall be the responsibility of the relevant Organiser or Vendor.

6.3 Event Modifications, Postponements & Cancellations

Organisers are solely responsible for managing modifications, postponements, or cancellations of events. Organisers must promptly update event details on the Platform and communicate material changes to affected Customers or Attendees. PartyVerse is not responsible for determining refund eligibility or compensation arising from such changes, which shall be governed by the Organiser’s stated refund policy and applicable law.

6.4 Ticket Buyers / Attendees

A ticket purchased through the Platform represents a limited, revocable right of admission to the specified event, subject strictly to the event rules, venue policies, security requirements, and the Organiser’s terms. A ticket does not constitute ownership, a guarantee of event quality, or a contractual promise by PartyVerse that the event will occur as scheduled.

• a. We do not organise, host, manage, supervise, or control any event listed on the Platform. All events are planned, operated, and delivered solely by the Organiser, and we act only as a technology and payment facilitation platform.
• b. Ticket Buyers acknowledge that all event-related obligations, including entry, seating, access, safety, programme content, timing, postponement, cancellation, or overall event experience, are the sole responsibility of the Organiser.
• c. Any complaints, claims, or disputes relating to an event, including denied entry, event cancellation, postponement, changes to event content, or dissatisfaction with the event, must be directed primarily to the Organiser, in accordance with the Organiser’s stated policies.
• d. We shall not be liable to Ticket Buyers for any loss, damage, disappointment, inconvenience, or expense arising from an event, including where an event is cancelled, postponed, rescheduled, modified, or fails to meet expectations, except as expressly required by applicable law.
• e. Ticket Buyers remain subject to all applicable refund, chargeback, and dispute procedures set out in these Terms, including any deductions of non-refundable fees.
• f. Ticket Buyers expressly acknowledge that any refund, cancellation, or reversal of a ticket purchase shall be governed solely by Clause 10 (Refunds & Cancellations) and the Organiser’s stated refund policy, and that PartyVerse shall process any approved refund strictly in accordance with those provisions.

6.5 Ticket Transferability & Resale Restrictions

Tickets purchased through the Platform are personal to the original purchaser and are non-transferable, non-assignable, and may not be resold, whether for profit or otherwise, without the prior written approval of the relevant Organizer.

Any attempted transfer, resale, or commercial exploitation of a ticket in violation of this clause may result in the cancellation or invalidation of the ticket without refund, and denial of entry to the event. PartyVerse reserves the right to restrict, suspend, or terminate accounts involved in unauthorised ticket resale or misuse of tickets.

This clause is without prejudice to any additional event-specific ticket rules imposed by the Organizer or venue.

6.6 Vendor Deliverables & Service Fulfilment

Vendors are responsible for delivering goods or services in accordance with the agreed terms between the Vendor and the Organiser. We do not supervise, control, or guarantee Vendor performance and is not a party to any agreement between Organisers and Vendors. Any disputes relating to service quality, non-performance, or delays shall be resolved directly between the relevant parties.

6.7 Platform Role and Limitations

We act solely as a technology intermediary that facilitates the creation of events, listings, and transactions. PartyVerse does not own, host, manage, or operate events and does not assume responsibility for event outcomes, venue conditions, safety measures, or service delivery. Users acknowledge that participation in events and engagement of Vendors are undertaken at their own discretion and risk.

7. PAYMENTS & TRANSACTIONS

7.1 Supported Payment Methods

The Platform may support payments via cards, bank transfers, USSD, wallets, or other channels as enabled by Payment Processors from time to time.

Availability of payment methods may vary based on location, verification status, transaction size, or regulatory requirements.

PartyVerse does not guarantee uninterrupted availability of any payment method.

7.2 Payment Authorisation & Processing

All payments made through the Platform, including ticket purchases, contributions, vendor payments, and service fees, are processed by independent third-party payment service providers (“Payment Processors”).

By initiating a payment, you authorise PartyVerse and its Payment Processors to debit the selected payment method for the applicable amount, including Platform Fees and processing charges.

We do not collect, store, or have access to users’ card details, bank credentials, or sensitive payment information.

7.3 Failed, Reversed or Duplicate Payments

Failed, reversed, pending, or duplicate transactions are handled in accordance with the rules of the relevant Payment Processor. We shall not be liable for delays, reversals, or errors attributable to Payment Processors, banks, or network failures.

Where a duplicate payment is confirmed, refunds shall be processed through the original payment channel, subject to processor timelines.

7.4 Currency, FX & Payment Timing

Transactions may be processed in Nigerian Naira or other supported currencies. For cross-border or foreign currency transactions, exchange rate differences, FX charges, and bank fees shall be borne solely by the payer. We do not control exchange rates or conversion margins applied by Payment Processors or issuing banks.

8. FEES & CHARGES

8.1 Platform Service Fees

PartyVerse charges service fees for access to and use of the Platform, including fees applicable to event creation, ticketing, vendor engagement, payment facilitation, and other Platform features made available from time to time. Applicable Platform Service Fees are disclosed on the Platform, at checkout, or prior to the completion of a transaction, and may vary depending on the nature of the event, transaction value, payment method, or user category.

8.2 Payment Processing Fees

Payment processing fees are charged by our third-party payment service providers in accordance with their applicable terms and pricing structures. Such fees may vary based on payment method, currency, transaction size, geographic location, or regulatory requirements. We do not control, set, or guarantee the fees imposed by payment processors and shall not be responsible for any changes to such fees.

8.3 Fee Deduction and Collection

By using the Platform, Users authorise us to automatically deduct applicable Platform Service Fees and payment processing fees from amounts collected through the Platform prior to settlement or payout. All fee deductions shall be reflected in the User’s PartyBank wallet, transaction history, or settlement records.

8.4 Non-Refundable Fees

Except where required by law, Platform Service Fees and payment processing fees are non-refundable. This applies irrespective of event cancellation, modification, refund, chargeback, dispute, or reversal, as payment processing fees are not returned by payment providers once a transaction has been completed.

8.5 Changes to Fees

We reserve the right to revise or update our fees and charges at any time. Any changes will be communicated through the Platform or other reasonable means and shall apply only to future transactions and not to transactions already completed.

9. SETTLEMENTS & PAYOUTS

9.1 Payout Eligibility

Only payments successfully processed through the PartyVerse Platform are eligible for settlement and payout. We shall not be responsible for settling or facilitating payouts for payments made outside the Platform or through unauthorised channels.

9.2 Settlement Timelines

Settlement timelines are determined by our third-party payment service providers. Subject to verification, risk controls, and compliance requirements:

• a. Bank transfer payments may be settled instantly or within such timeframes as prescribed by the relevant payment provider; and
• b. Card payments are typically settled on a T+1 basis or such other timeline communicated by the payment provider.

We do not guarantee settlement timing and shall not be liable for delays caused by payment providers, banks, or regulatory requirements

9.3 Settlement Methods

All settlements and payouts are credited exclusively to the PartyBank wallet associated with the relevant user account on the Platform. Users are responsible for ensuring that their PartyBank details and withdrawal information are accurate and up to date.

9.4 Holds, Reserves & Delayed Settlements

We may place holds or reserves on funds to manage fraud risk, chargebacks, refunds, disputes, or upfront costs incurred on behalf of Organisers. Holds may apply before or after settlement and may result in delayed access to funds.

Users expressly authorise us to deduct applicable amounts from PartyBank wallets to satisfy refunds, chargebacks, fees, or liabilities.

9.5 Reconciliation Errors & Adjustments

Users must promptly notify us of any suspected settlement discrepancies or reconciliation errors. Where an error is confirmed, we may make reasonable adjustments to correct such error, including debiting or crediting the relevant PartyBank wallet. Failure to report discrepancies within a reasonable time may result in loss of the right to dispute such amounts.

10. REFUNDS & CANCELLATIONS

10.1 Organiser-Defined Refund Policies

All refund policies applicable to events, tickets, contributions, or services are determined solely by the Event Organiser or Vendor and must be clearly disclosed on the event or service listing prior to purchase.

By purchasing a ticket, making a contribution, or booking a service, Customers acknowledge and agree to be bound by the applicable refund policy displayed at the time of the transaction.

Where no refund policy is expressly stated, transactions shall be deemed non-refundable, except where required by applicable consumer protection laws.

10.2 Vendor / Service Provider Refunds

Refunds relating to vendor services (including catering, rentals, logistics, or other event services) are governed solely by the Vendor’s terms.

PartyVerse is not a party to vendor service contracts and bears no liability for vendor non-performance, delays, or quality issues.

10.3 Customer Refunds

Refund requests must be directed to the relevant Organiser or Vendor in accordance with the stated refund policy.

We do not make independent refund determinations and do not guarantee that refund requests will be approved.

Where a refund is approved, processing timelines and methods are subject to the rules of the relevant Payment Processor and issuing bank.

10.4 Refund Timelines & Methods

Refund timelines vary depending on the Organiser’s policy and the payment method used. While we may facilitate the refund process through the Platform, actual refund timing is controlled by third-party payment providers and issuing banks. We do not guarantee refund processing times and shall not be liable for delays beyond our control.

10.5 Impact of Refunds on Fees & Settlements

Approved refunds shall be deducted from the Organiser’s PartyBank wallet or future inflows.

Platform Fees, convenience fees, and payment processing fees are non-refundable, except where expressly required by law.

Refunds may result in adjusted settlement amounts or delayed payouts.

10.6 Event Cancellations and Modifications

In the event of cancellation, postponement, or material modification of an event, Organisers are solely responsible for determining refund eligibility and communicating outcomes to Customers or Attendees. PartyVerse shall not be liable for losses, expenses, or damages arising from such cancellations or changes.

11. CHARGEBACKS & FRAUD PAYMENT DISPUTES

11.1 Card and Bank Transfer Disputes

A payment dispute (including a chargeback) arises where a customer challenges a card or bank transfer transaction with their bank or payment service provider and requests a reversal of funds processed through the Platform. Disputes may arise for several reasons, including but not limited to:

• a. Unauthorised or fraudulent transactions, including where a card or bank account is used without the account holder’s consent;
• b. Claims that an event, product, or service was not delivered or materially misrepresented;
• c. Failure by the customer to recognise the transaction description on their bank statement; Or
• d. Dissatisfaction with an event or service where a refund was not granted directly.

Where a transaction is flagged as suspected fraud by a bank, card network, or payment processor, funds may be immediately withheld, reversed, or frozen, pending investigation.

11.2 Responsibility for Disputes

The Organiser or vendor responsible for the transaction shall bear full responsibility for all disputes, chargebacks, and fraud-related claims arising from their use of the Platform.

In the event of a dispute or suspected fraud, the Organiser is expected to:

• a. Respond promptly and fully within the timelines provided;
• b. Cooperate with us, payment processors, and financial institutions during investigations;
• c. Implement reasonable measures to prevent fraud, including accurate event descriptions, and proper customer communication; and
• d. Refrain from any conduct that may facilitate, encourage, or conceal fraudulent activity.

We do not assume liability for fraudulent transactions as we act solely as a technology and payment facilitation platform.

11.3 Evidence Submission & Resolution Process

Upon notification of a dispute or suspected fraudulent transaction, we may request supporting documentation from the Organiser, the customer, or both, including but not limited to:

• a. Proof of transaction authorisation and payment confirmation;
• b. Evidence of service delivery, ticket usage, or attendance;
• c. Identity or verification details collected in the ordinary course of business;
• d. Communications between the Organiser and the customer; and
• e. Any other information reasonably required by us to assess fraud risk.

All parties are expected to cooperate promptly and in good faith with our requests. Failure by the Organiser or the customer to provide sufficient evidence within 72 hours of our request may result in:

• a. Automatic loss of the dispute;
• b. Reversal or withholding of funds; and/or
• c. Further account review.

All determinations relating to disputes, fraud, and chargebacks are subject to the final decision of the relevant financial institution or payment processor, and we shall not be liable for any resulting losses.

11.4 Consequences of Excessive Disputes

We reserve the right to monitor, investigate, and act upon fraud indicators and dispute activity across the Platform. Where an Organiser is reasonably suspected of fraudulent activity, misrepresentation, or abuse of the Platform or records an excessive dispute or chargeback ratio we may, at our discretion:

• a. Suspend or delay payouts;
• b. Impose transaction limits or additional verification requirements;
• c. Temporarily suspend the account; or
• d. Offboard the Organiser, including permanent termination of access to the Platform.

We may also report suspected fraud to relevant payment processors, financial institutions, or regulatory authorities, where required by law or industry standards.

12. PARTYVERSE’S ROLE IN DISPUTES

12.1 Disputes Between Users

We provide a platform to connect Organisers, vendors, and customers, but we are not a party to agreements between users. Where disputes arise between users (e.g., disagreements over event delivery, refunds, or payments), we may facilitate communication or provide guidance, but Organisers and customers are primarily responsible for resolving their own disputes. In this regard, Organisers and vendors are expected to:

• a. Act promptly, honestly, and in good faith in response to disputes;
• b. Provide us with any requested information or evidence related to the dispute; and
• c. Follow all applicable Platform policies and Nigerian laws when resolving disputes.

We may step in to assist in exceptional circumstances where disputes threaten the integrity, security, or reputation of the Platform or other users.

12.2 No Guarantee of Event Outcomes

We do not guarantee the outcome of any event, transaction, or service offered on the platform as we are not responsible for cancellations, delays, or customer dissatisfaction.

However, we take reasonable steps to verify Organisers and Vendors and monitor Platform activity to help protect users from fraud or misrepresentation.

Users acknowledge that all risks associated with attending or participating in events are borne by the relevant parties, and we do not assume liability for losses arising from such risks, except where such loss is directly caused by our gross negligence or willful misconduct.

By using the Platform, users agree to exercise reasonable care and conduct their own due diligence when engaging with Organisers, Vendors, or other users.

12.3 Platform Intervention Rights

We reserve the right to intervene in disputes where:

• a. There is evidence of fraud, illegal activity, or violation of Platform policies;
• b. The dispute poses financial, reputational, or legal risks to us or other users; or
• c. It is otherwise reasonably necessary to maintain safety and compliance on the Platform.

Any intervention may include temporarily suspending accounts, withholding funds, or imposing restrictions until the dispute is resolved.

12.4 Limitation of Platform Liability

To the extent permitted by Nigerian law, PartyVerse, officers, directors, employees, and agents will not be liable to you or any third party for:

• a. Any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, goodwill, use, data, opportunity costs, intangible losses, or the cost of substitute services, even if we have been advised of the possibility of such damages;
• b. Any feedback or communications you provide to, or receive from, other users; or
• c. Your content, intellectual property, or trademarks.

These Terms are intended to comply with Nigerian law. Some jurisdictions may not allow the exclusion or limitation of certain warranties, liabilities, or damages arising from gross negligence, willful misconduct, or breach of statutory obligations.

In such cases, our liability will be limited to the maximum extent permitted by law.

13. PRIVACY AND DATA POLICY

We respect your privacy and as a result committed to protecting your personal data. Your use of the Platform and Services is subject to this Clause and our Data Policy, which is incorporated into these Terms by reference.

13.1 Collection and Use of Data

We may collect, process, store, and use personal and non-personal data provided by you or generated through your use of the Platform, including but not limited to registration information, transactional data, communications, and usage data. Such data is collected and used for purposes including:

• i. providing, operating, and improving the Services;
• ii. verifying user identity and eligibility;
• iii. facilitating transactions and interactions between users;
• iv. complying with legal, regulatory, and contractual obligations; and
• v. preventing fraud, abuse, and security breaches.

All data processing shall be carried out in accordance with the applicable data protection laws and our Data Policy.

13.2 Sharing of Data Between Users

Certain information may be shared between users as necessary to enable the proper functioning of the Platform, including where users engage in transactions, investments, events, or other interactions facilitated by us.

You acknowledge and agree that:

• i. any information you choose to share with other users is done at your own discretion and risk; and
• ii. We are not responsible for how other users use or misuse information disclosed to them, except as required by applicable law.

13.3 Third-Party Service Providers

We may engage third-party service providers to assist in delivering the Services, including but not limited to payment processors, hosting providers, analytics services, communication tools, and compliance partners.

These third parties may have access to personal data only to the extent necessary to perform their services on our behalf and are required to handle such data in accordance with applicable laws and confidentiality obligations.

13.4 Communication Consent

By creating an account or using the Services, you consent to receive communications from us electronically, including service-related notices, transactional messages, security alerts, and administrative communications.

Where permitted by law, we may also send promotional or marketing communications. You may opt out of non-essential communications at any time through your account settings or by following the unsubscribe instructions provided.

13.5 Reference to Privacy Policy

Our Data Policy forms an integral part of these Terms. In the event of any inconsistency between this Clause and the Data Policy, the Data Policy shall prevail in respect of privacy and data protection matters.

By using the Platform, you confirm that you have read, understood, and agreed to our Data Policy.

14. INTELLECTUAL PROPERTY

14.1 PartyVerse Intellectual Property

All intellectual property rights in and to the Platform, including its software, architecture, design, user interfaces, trademarks, logos, branding, text, graphics, workflows, and proprietary features (“PartyVerse IP”), are owned by or licensed to PartyVerse. Except as expressly permitted under these Terms, no rights, title, or interest in PartyVerse IP are transferred to any User. Users may not copy, modify, distribute, reverse engineer, decompile, or otherwise exploit PartyVerse IP without PartyVerse’s prior written consent.

14.2 User Content and Ownership

Users retain ownership of content they submit, upload, publish, or otherwise make available on the Platform, including event details, images, videos, descriptions, pricing, and communications (“User Content”). By submitting User Content, Users represent and warrant that they own or have all necessary rights, licences, and permissions to use and share such content and that such content does not infringe any third-party rights or applicable laws.

14.3 Licence Granted to PartyVerse

By using the Platform, Users grant PartyVerse a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, use, reproduce, display, distribute, and adapt User Content solely for the purposes of operating, improving, marketing, and providing the Platform and related services. This licence continues for as long as the User Content remains available on the Platform and, where necessary, after removal for legal, regulatory, or operational purposes.

14.4 Use of Event Content for Marketing

PartyVerse may use event names, descriptions, images, and other non-confidential User Content for promotional, marketing, and informational purposes, including on the Platform, social media, and advertising materials, unless the Organiser expressly opts out through available Platform settings or written notice. Such use shall not entitle the User to compensation.

14.5 Infringement Claims

We reserve the right to remove or restrict access to any content alleged to infringe intellectual property rights and may suspend or terminate accounts of repeat infringers. Users agree to indemnify us against any claims arising from User Content that infringes third-party intellectual property or other rights.

15. SERVICE AVAILABILITY & MODIFICATIONS

15.1 Platform Availability

PartyVerse provides the Platform on an “as available” basis and does not guarantee uninterrupted, secure, or error-free access. Access to the Platform may be suspended, restricted, or limited from time to time due to system capacity constraints, internet or telecommunications failures, security incidents, regulatory requirements, third-party service disruptions, or events beyond our reasonable control.

15.2 Maintenance, Updates, and Downtime

We may perform scheduled or emergency maintenance, updates, upgrades, or repairs to the Platform, which may result in temporary interruptions, delays, or degradation of service. Where reasonably practicable, advance notice of scheduled maintenance may be provided; however, we shall not be liable for any loss, damage, or inconvenience arising from maintenance-related downtime or service interruptions.

15.3 Modifications to the Platform

We reserve the right, at our sole discretion, to modify, update, enhance, limit, suspend, or discontinue any aspect of the Platform, including features, functionalities, tools, integrations, or user interfaces. PartyVerse is under no obligation to maintain or support any specific feature and may introduce changes for operational, legal, security, or commercial reasons.

15.4 Impact on Events, Transactions, and Users

Users acknowledge that modifications or interruptions to the Platform may affect event management, listings, transactions, communications, or access to certain features. We shall not be responsible for any loss of revenue, profits, data, goodwill, or anticipated benefits arising from such changes, to the fullest extent permitted by applicable law.

15.5 Third-Party Services and Dependencies

The Platform relies on third-party service providers, including payment processors, hosting services, analytics providers, and communication tools. We do not control and are not responsible for the availability, performance, security, or acts or omissions of such third parties and does not guarantee their continued integration or operation.

15.6 Regulatory and Compliance Changes

PartyVerse may modify, suspend, or restrict access to the Platform or certain features to comply with applicable laws, regulatory directives, court orders, or payment-partner requirements. Such actions shall not constitute a breach of these Terms.

15.7 No Liability for Platform Changes

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or economic losses arising from Platform unavailability, feature changes, or service discontinuation, whether or not foreseeable.

16. DISCLAIMERS & LIMITATION OF LIABILITY

16.1 No Warranties

We strive to provide reliable and user-friendly services; however, to the fullest extent permitted by applicable Nigerian law, the Platform and all related services are provided on an “as is” and “as available” basis.

We disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Without limiting the foregoing, we do not warrant that:

• a. The Platform or any feature will meet a user’s specific requirements or expectations;
• b. Access to the Platform will be uninterrupted, timely, secure, or error-free; or
• c. Any results obtained from use of the Platform will be accurate, complete, or reliable.

We do not control and makes no representations or warranties regarding:

• a. The quality, safety, legality, or success of any event, product, or service offered by Organisers or Vendors;
• b. The accuracy or completeness of information provided by users; or
• c. The ability or willingness of any user to complete a transaction.

16.1.1 Third-Party Services and Conduct

We shall not be liable for the acts, omissions, or conduct of third parties, including payment processors, service providers, Organisers, Vendors, or other users, even where such third parties assist in providing services through the Platform.

Any engagement with third parties is at the user’s own risk and discretion.

16.1.2 Assumption of Event-Related Risks

Users acknowledge that certain events hosted or promoted through the Platform may involve inherent risks, including health, safety, or logistical risks.

By attending or participating in any event, users voluntarily assume all risks associated with such participation. We do not assume responsibility for personal injury, loss, damage, or expense arising from attendance at events, except where directly caused by our gross negligence or willful misconduct.

16.1.3 Beta and Pre-Release Services

From time to time, we may make available beta or pre-release features or services for testing and feedback purposes.

Such beta services may be incomplete, unstable, or subject to change or discontinuation at any time. We make no warranties in respect of beta services and shall not be liable for any loss or damage arising from their use. Access to beta services may be withdrawn at our discretion without notice.

16.1.4. Application of Disclaimers

These disclaimers apply to the maximum extent permitted by Nigerian law. Where any warranty or liability cannot be excluded by law, such warranty or liability shall be limited to the minimum extent and duration permitted by law.

16.2 Force Majeure

We shall not be liable or responsible for any failure or delay in performing our obligations under these Terms due to events beyond our reasonable control, including but not limited to:

• a. Natural disasters, storms, floods, or fire;
• b. War, terrorism, civil unrest, or government action;
• c. Outages or failures of third-party systems, networks, or payment processors; or
• d. Pandemics, epidemics, or other public health emergencies.

In the event of a force majeure, we may temporarily suspend or limit access to the Platform, delay payments, or take any reasonable measures to mitigate risk, without incurring liability.

17. INDEMNITY

17.1 User Indemnification Obligations

You agree to defend, indemnify, and hold harmless PartyVerse, officers, directors, employees, and agents (collectively, the “PartyVerse Indemnified Parties”) from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses including reasonable legal fees arising out of or related to:

• i. Your breach of these Terms, including any policies or agreements incorporated by reference;
• ii. Your unauthorised or improper use of the Platform or Services;
• iii. Your failure to obtain, maintain, or comply with any licences, permits, or approvals required in connection with events, products, or services offered through the Platform;
• iv. Any feedback, reviews, or communications you provide or receive through the Platform;
• v. Your violation of any applicable law or regulation (local, state, or national) or the rights of any third party;
• vi. Any taxes, levies, or statutory charges arising from your use of the Platform, including the collection or remittance of such taxes where applicable; and
• vii. Where you are an Organiser or Vendor, your events, content, branding, or intellectual property, including claims arising from the promotion, operation, or delivery of such events or services.

This indemnity shall not apply to the extent that a claim arises directly from our gross negligence or willful misconduct.

17.2 Third-Party Claims

We reserve the right, at our own expense, to assume exclusive control and defence of any matter subject to indemnification under this section. You agree to cooperate fully with us in asserting any available defences.

You shall not settle any claim that imposes liability, obligations, or restrictions on us without our prior written consent, which shall not be unreasonably withheld.

Nothing in this section shall require you to indemnify us for claims arising solely from our gross negligence or willful misconduct, or for any liability that cannot be excluded or limited under applicable Nigerian law.

18. TERMINATION

18.1 Termination by User

Users may terminate access to the Platform at any time by discontinuing use of the Platform and, where applicable, deleting your account through the available account settings.

Where you access the Platform without creating an account, these Terms shall continue to apply for as long as you access or use the Platform, and termination occurs only when you cease all use of the Platform. Termination by a user does not affect:

• a. Any outstanding payments, disputes, chargebacks, or refunds; or
• b. Any obligations or liabilities incurred prior to termination.

18.2 Termination by PartyVerse

We may suspend, restrict, or terminate your access to the Platform, in whole or in part, at any time, with or without notice, where we reasonably determine that:

• i. You have breached these Terms, any incorporated policy, or any other agreement with us, including failure to pay amounts when due;
• ii. You have misused, abused, or used the Platform in a manner not intended or permitted;
• iii. You have engaged in conduct, whether on or off the Platform, that jeopardises the safety of users, the integrity of the Platform, or our reputation;
• iv. Your actions interfere with or degrade the experience of other users; or
• v. Continued access would violate applicable laws, regulations, court orders, or expose us to legal or regulatory liability.

We may also, at our discretion, modify, replace, suspend, or discontinue the Platform or any part thereof for business, legal, or operational reasons. Where reasonably practicable, we will use reasonable efforts to provide notice where failure to do so would materially prejudice you.

We shall not be liable to you or any third party for any loss or damage arising from such suspension, termination, or modification, except as required by applicable law.

18.3 Effect of Termination on Funds & Obligations

Upon termination or suspension of an account:

• a. We may withhold, delay, or suspend payouts to cover chargebacks, refunds, disputes, fraud investigations, or compliance obligations;
• b. Any remaining balances shall be released only after all outstanding obligations are resolved, in accordance with our payout and dispute policies;
• c. We may deduct any amounts owed from available balances, where permitted by law; and
• d. Provisions which by their nature should survive termination, including indemnity, disclaimers, limitation of liability, dispute resolution, governing law, and outstanding payment obligations, shall continue in full force.

Termination shall not limit any rights or remedies accrued prior to the effective date of termination.

19. GOVERNING LAW & DISPUTE RESOLUTION

19.1 Governing Law

These Terms and Conditions, and any dispute, claim, or obligation arising out of or relating to the use of the Platform, the Services, or any transactions conducted through us, shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles.

19.2 Jurisdiction

Subject to the dispute resolution provisions, the parties agree that the courts of competent jurisdiction within Nigeria shall have exclusive jurisdiction to hear and determine any dispute, claim, or proceeding arising from or connected with these Terms or the Services.

Nothing in this clause shall prevent us from seeking injunctive or equitable relief in any court of competent jurisdiction where necessary to protect its intellectual property, confidential information, or legal rights.

19.3 Dispute Resolution

19.3.1 Customer Support & Informal Resolution

If you have any question, complaint, or concern relating to the Platform or the Services, you agree to contact our customer support team first before initiating any formal dispute, legal proceeding, or claim.

We will use reasonable efforts to:

• a. review the issue;
• b. respond within a reasonable timeframe; and
• c. attempt to resolve the concern informally and in good faith.

You acknowledge that this step is intended to promote efficient and amicable resolution of issues and may prevent unnecessary disputes.

19.3.2 Dispute Resolution

The Parties shall use their reasonable endeavours to amicably resolve any dispute, controversy, or claim arising out of or in connection with these Terms or the use of the PartyVerse Platform, including any question regarding their existence, validity, interpretation, performance, or termination (a “Dispute”). Where a Dispute cannot be resolved informally within thirty (30) days of its occurrence, the party alleging the Dispute (the “Claimant”) shall give written notice to the other party (the “Respondent”) setting out the material particulars of the Dispute (a “Dispute Notice”).

Within ten (10) days of receipt of the Dispute Notice, the Parties shall engage in good faith discussions, whether in person or virtually, for the purpose of resolving the Dispute. If the Dispute is not resolved within thirty (30) days of such discussions, or within such longer period as the Parties may agree in writing, the Dispute shall be referred to mediation at the Lagos Multi-Door Courthouse (LMDC) in accordance with its applicable mediation rules.

Nothing in this clause shall prevent PartyVerse from seeking urgent interim or injunctive relief from a court of competent jurisdiction where necessary to protect its rights, users, or the integrity of the Platform.

20. MISCELLANEOUS

20.1 Assignment

Users may not assign, transfer, or delegate any of their rights or obligations under these Terms without the prior written consent of PartyVerse.

PartyVerse may assign or transfer these Terms, in whole or in part, at any time, including in connection with a merger, acquisition, sale of assets, or by operation of law, without restriction or notice.

20.2 Severability

If any provision of these Terms is held to be unlawful, invalid, or unenforceable by a court or tribunal of competent jurisdiction, such provision shall be severed and shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

20.3 Entire Agreement

These Terms, together with any policies, guidelines, or additional agreements expressly incorporated by reference, constitute the entire agreement between you and PartyVerse regarding the use of the Platform and Services, and supersede all prior or contemporaneous agreements, understandings, or communications, whether written or oral.

20.4 Waivers

The failure or delay by PartyVerse to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be express and in writing to be effective, and a waiver of one breach shall not be deemed a waiver of any subsequent breach.

20.5 Contact Information

If you have any questions, complaints, or notices regarding these Terms or the Services, you may contact PartyVerse through:

• • Email: contact@PartyVerse.com
• • Phone number: +2348064263432

We may also contact users through the email address or contact details provided on their account.